Systematyka
Situation Picker · 2 steps

Situation first.
Context second.

Choose a problem, refine its context, and get a short path through several tools.

Unclear where to grow

You need to choose a direction for business growth

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Step 2 — which context best describes the situation?

Current product → new markets
Product portfolio
Need to stand out from competitors

We do not understand the customer

There are many features, but customer value and real jobs remain unclear

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Step 2 — which context best describes the situation?

Understand the need
1

JTBD

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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3

Empathy Map

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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Map the customer journey
1

CJM

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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2

Gap Map

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Define the value proposition
2

JTBD

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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3

Kano Model

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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Need to test a product idea

You want evidence before committing to major development

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Step 2 — which context best describes the situation?

The riskiest hypothesis
1

RAT

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Test technical feasibility
1

PoC

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Test demand

Goals are not working

There is plenty of activity but no shared focus on outcomes

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Step 2 — which context best describes the situation?

Team goals
Company goals
1

BSC

You need to connect metrics and data to outcomes and management decisions.

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Too many metrics
1

BSC

You need to connect metrics and data to outcomes and management decisions.

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Too many initiatives

There are fewer resources than requests competing for the plan

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Step 2 — which context best describes the situation?

Product backlog
2

Kano Model

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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Project portfolio
Personal tasks

People resist change

The decision has been made, but the new behavior is not sticking

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Step 2 — which context best describes the situation?

Implementing a new system
Large transformation
A specific employee is resisting
2

SLII

One employee works independently while another needs constant support; the same leadership style does not work for both.

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The team is in conflict

Disagreements are slowing work and decisions

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Step 2 — which context best describes the situation?

Conflict between two people
A new team is storming
Roles are unclear
2

RACI

Roles, boundaries, decision rights, or structure need to be clarified.

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The team depends on the manager

Decisions and responsibility keep escalating upward

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Step 2 — which context best describes the situation?

They do not know how to make decisions
The team is mature enough
The employee is not ready yet
1

SLII

One employee works independently while another needs constant support; the same leadership style does not work for both.

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The process is too slow

The work itself is short, but waiting and queues are huge

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Step 2 — which context best describes the situation?

We cannot see where time is lost
1

VSM

You need to improve flow, reduce waste, understand causes, or stabilize quality.

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Too much work in progress
Quality is unstable

We do not understand the root cause

Symptoms are visible, but the root cause is still disputed

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Step 2 — which context best describes the situation?

Simple operational problem
Complex system
Several plausible causes

Too many risks

You need to identify which risks truly require action

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Step 2 — which context best describes the situation?

Prioritize quickly
Need quantitative assessment
1

EMV

Risks, assumptions, scenarios, or uncertainty need to be made explicit before action.

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Risk in a product decision
2

RAT

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Need to choose a strategic position

It is unclear where to play, how to differentiate, and what advantage should drive growth

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Step 2 — which context best describes the situation?

Move away from head-on competition
Make an explicit strategic choice
Rebalance the portfolio and growth sources

Need to build a technology strategy

Technology changes faster than plans, while investments need to connect to strategy and product

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Step 2 — which context best describes the situation?

Understand the technology landscape
Plan technology development
Rebuild the business around technology

Need continuous product discovery

The team moves to solutions too quickly and rarely validates real customer problems

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Step 2 — which context best describes the situation?

Make discovery continuous
Quickly test a complex idea
Combine discovery and delivery
3

Shape Up

Teams carry oversized backlogs and open-ended projects that expand without clear boundaries.

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Need to find and prove Product-Market Fit

You have a product and users, but it is unclear whether a strong market and growth mechanism have truly been found

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Step 2 — which context best describes the situation?

Test the strength of Product-Market Fit
Find the growth bottleneck
Test the business model before scaling

The team is not reaching its potential

People are capable but stay silent about problems, wait for decisions from above, or lose motivation

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Step 2 — which context best describes the situation?

People are afraid to speak up or make mistakes
2

SCARF Model

A change or management interaction triggers defensiveness, status concerns, or loss of control.

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Need to change leadership style
Develop leaders and autonomy

The change is stuck

Everyone agrees change is necessary, but the new behavior is not becoming the norm

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Step 2 — which context best describes the situation?

Understand the source of resistance
The change affects the whole organization
Intention does not become action
3

SCARF Model

A change or management interaction triggers defensiveness, status concerns, or loss of control.

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A complex problem keeps coming back

Local fixes help briefly, while the underlying cause appears systemic

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Step 2 — which context best describes the situation?

See the system, not isolated events
Engage a group in solving it
Choose an option quickly after discussion
1

Dot Voting

A group has generated options and needs a fast, visible way to sense collective preference.

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Quality and flow are unstable

Defects recur, the process contains waste, and projects regularly slip

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Step 2 — which context best describes the situation?

Reduce defect risk
Improve the process systematically
1

DMAIC

A process problem is persistent and needs a disciplined, data-driven improvement approach.

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2

5S

The workplace or digital environment creates friction, searching, inconsistency, and avoidable waste.

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The project is always late

A difficult negotiation is coming

The cost of a mistake is high, positions differ, and the relationship needs to be preserved

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Step 2 — which context best describes the situation?

Prepare the deal boundaries
A large group is involved
Choose an offer after discussion
1

Dot Voting

A group has generated options and needs a fast, visible way to sense collective preference.

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