Processes, Flow & Quality · Operational improvement
Gemba Walk
Gemba Walk · Observation practice
You need to improve flow, reduce waste, understand causes, or stabilize quality.
Why use it
Make waste and improvement opportunities visible and improve flow or quality.
General workflow
- Describe the current situation and the outcome you need.
- Apply Gemba Walk to the real data, participants, and constraints of the situation.
- Record the conclusion, next action, owner where relevant, and a criterion for checking the result.
This is a brief reference card. The general steps help organize the work but do not replace a detailed guide to the method.
Output
Visible improvement opportunities and a concrete process action.