Team & Collaboration · Conflict & behavior
Thomas–Kilmann Conflict Mode
Thomas–Kilmann · Model
Two strong contributors are in conflict: you need to decide when to assert, accommodate, or collaborate.
Why use it
Deliberately choose an appropriate conflict-handling style.
General workflow
- Describe the current situation and the outcome you need.
- Apply Thomas–Kilmann Conflict Mode to the real data, participants, and constraints of the situation.
- Record the conclusion, next action, owner where relevant, and a criterion for checking the result.
This is a brief reference card. The general steps help organize the work but do not replace a detailed guide to the method.
Output
A deliberate conflict strategy for the situation.