Change Management · Change models
Awareness · Desire · Knowledge · Ability · Reinforcement
ADKAR · Change framework
The change has been announced, but people continue working the old way.
Why use it
Identify the specific bottleneck in people’s adoption of the change.
General workflow
- Describe the current situation and the outcome you need.
- Apply Awareness · Desire · Knowledge · Ability · Reinforcement to the real data, participants, and constraints of the situation.
- Record the conclusion, next action, owner where relevant, and a criterion for checking the result.
This is a brief reference card. The general steps help organize the work but do not replace a detailed guide to the method.
Output
An adoption diagnosis and the next intervention.