Systematyka
75 tools · 8 subcategories

Customer & Product

Discovery, customer value, product hypotheses, and experience. What should we actually build?

Where to start

Core set

If this topic is new to you, start with these tools.

Hypotheses & experiments

Experiment method

RAT

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Experiment artifact

PoC

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Product discovery practice

Product Kata

Product improvement lacks a disciplined learning rhythm tied to measurable outcomes.

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Other tools

Product model

Kano Model

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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Innovation framework

Design Thinking

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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Prioritization game

Buy a Feature

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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Workshop technique

Speed Boat

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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Product tool

Hypothesis Map

The team makes product decisions but lacks a clear structure for validating customer value and behavior.

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Product/quality method

QFD

The team makes product decisions but lacks a clear structure for validating customer value and behavior.

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Artifact

Test Plan

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Product model

FFF

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Customer research

Product framework

JTBD

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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Research artifact/method

Persona

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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Research tool

Empathy Map

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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Research method

Survey

The team makes product decisions but lacks a clear structure for validating customer value and behavior.

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Research method

Interview

The team makes product decisions but lacks a clear structure for validating customer value and behavior.

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Research method

User Interviews

The team makes product decisions but lacks a clear structure for validating customer value and behavior.

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Research method

Auto-recording

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Research discipline

UX Research

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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Problem & value

Analysis tool

Gap Map

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Ideation method

How Might We

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Problem framing method

Point of View

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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UX & customer experience

Experience mapping

CJM

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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Product concept

User Engagement

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Research method

User Testing

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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Product practice

Test as User

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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Product strategy

Product planning tool

Product Tree

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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Product framework

Bi-Cycle

The team makes product decisions but lacks a clear structure for validating customer value and behavior.

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Product framework

ARIA Framework

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Artifact

Roadmap

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Growth framework

Four Fits Framework

A product may work in isolation but growth is weak because market, product, channel, and model do not fit together.

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Product & domain modeling

Discovery/workshop

Event Storming

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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Modeling method

Event Modeling

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Software design approach

DDD

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Requirements & product artifacts

Requirements method

Use Case

The team makes product decisions but lacks a clear structure for validating customer value and behavior.

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Artifact/practice

Release Notes

The team makes product decisions but lacks a clear structure for validating customer value and behavior.

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Product method

Story Mapping

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Artifact

PBS

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Artifact

Story Map

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Artifact

User Story

The team needs to understand the customer, value, requirements, or product scenario more clearly.

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Product artifact/practice

User Guides

You need a clearer way to understand customer needs, validate value, or shape a product decision.

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