Leadership & Motivation · Hiring & employee experience
Employee Journey Map
EJM · People experience map
You need to better understand a person’s behavior, development, or motivation.
Why use it
Support more precise management action.
How to apply
- Define the specific management situation and desired outcome.
- Gather the minimum facts, constraints, and perspectives needed to use the tool.
- Apply Employee Journey Map, make key assumptions explicit, and compare the result with realistic alternatives.
- Record the decision, next owner or action, and a testable criterion for the next step.
Output
A more appropriate leadership action and development next step.