Processes, Flow & Quality · Root-cause analysis
Cause-and-Effect Diagram
Диаграмма причинно-следственных связей · Artifact
You need to improve the process, flow, or quality of the outcome.
Why use it
Make waste and improvement opportunities visible.
How to apply
- Define the specific management situation and desired outcome.
- Gather the minimum facts, constraints, and perspectives needed to use the tool.
- Apply Cause-and-Effect Diagram, make key assumptions explicit, and compare the result with realistic alternatives.
- Record the decision, next owner or action, and a testable criterion for the next step.
Output
Visible improvement opportunities and a concrete process action.